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Unemployment FAQs
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Unemployment FAQs

If you chose to be paid unemployment benefits by debit card, you will receive a U.S. Bank ReliaCard Visa. 

To report a card lost or stolen, or if you did not receive your card, call US Bank ReliaCard Customer Service at (855) 254-9198.

Call or visit your county OhioMeansJobs centers to see if you're eligible for any job training programs.

For help with reemployment orientation, call (888) 296-7541 and select option 7.

Be sure to check your spam/junk mail folders. If you still can't find the email, you may need to update your email address with the Office of Unemployment Insurance Operations. Please call (877) 644-6562 and follow the path to reset your PIN.

Please call (877) 644-6562 or your assigned processing center.

Yes, unemployment.ohio.gov is secure.

Please call (877) 644-6562 or your assigned processing center.

You will be notified if you have received an overpayment. Learn more about repayment.

Please call (877) 644-6562 or your assigned processing center.

Please call (877) 644-6562 or your assigned processing center.

Extended unemployment benefits are not available at this time. However, Ohio has many other sources of help. Visit benefits.ohio.gov for more information.

Ohio doesn't have local unemployment offices, but you can visit your county's OhioMeansJobs center for help finding a job.

Please call (877) 644-6562 or your assigned processing center.

Please call (877) 644-6562 or your assigned processing center.

It means your claim has an unresolved issue that must be resolved before payment can be made. Please check your correspondence to ensure you have provided all requested information. If you have questions, please call your assigned processing center Monday through Friday (except holidays) from 8 a.m. to 5 p.m.

If you quit your job with good reason (as defined by the law) and can prove that you had "just cause" for quitting, you may be able to receive benefits. Here are some potentially allowable reasons:

  • Your employer failed to meet the terms of the employment agreement.
  • Your employer failed to provide proper safety measures required by law.
  • Your work violated accepted moral or legal standards.

Unemployment benefits provide short-term income to unemployed workers who lose their jobs through no fault of their own and who are actively seeking work. To see if you are eligible, apply at unemployment.ohio.gov or call (877) 644-6562.

Please call (877) 644-6562.

Unemployment claimants will receive an Internal Revenue Service 1099 form at the end of January for the previous year's benefits.

You can reset your PIN online or by calling the PIN reset hotline at (866) 962-4064.  If you need to add an email to your account or update your email address, call (877) 644-6562.

If you need help posting your resume to OhioMeansJobs, call (888) 296-7541 and select option 2.

To restart your claim, log into your account at unemployment.ohio.gov or call (877) 644-6562 during the first week you are unemployed. If you restart your claim online, you will need your PIN.

You can repay your overpayment online by credit card or bank draft, or by sending a check or money order by mail. Learn more about repayment.

Log in to your account at unemployment.ohio.gov or call (877) 644-6562 or your assigned processing center.

You should apply for unemployment benefits as soon as you become unemployment.  

Your claim will begin the Sunday of the calendar week your application is filed.  Waiting more than a week to apply will delay the start of your claim, and no benefits will be paid for weeks of unemployment that pass before the week you file.

Learn more about unemployment.

Log into your account at unemployment.ohio.gov or call (877) 644-6562 or your assigned processing center.

Simply stop filing weekly claims. If you become unemployed again or wish to file for unemployment later, you can do so at unemployment.ohio.gov or by calling (877) 644-6562.

You can report suspected fraud online or by or by calling (800) 686-1555.

You can file for benefits online or by phone, 24/7. Learn more about filing for unemployment.