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Seniors & Caregivers FAQs
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Seniors & Caregivers FAQs

Call the Ohio Senior Health Insurance Information Program (OSHIIP) hotline at 1-800-686-1526.

OSHIIP is a program offered by the Ohio Department of Insurance which provides free health insurance information and services for people with Medicare.

Call 1-866-243-5678 to be connected to the area agency on aging serving your community.

Check your eligibility for Medicaid at benefits.ohio.gov.

Visit Steady U Ohio to learn about falls prevention or take a Matter of Balance class. You can also call 1-866-243-5678 to find services where you live.

Call 1-866-243-5678 to be connected to the area agency on aging serving your community.

Call 1-866-243-5678 to be connected to the area agency on aging serving your community.

Call 1-866-243-5678 to be connected to the area agency on aging serving your community.

Ohio residents who hold current Ohio Driver Licenses or State ID cards automatically receive their Golden Buckeye cards in the month of their 60th birthdays. Individuals who do not have a current license or State ID, as well as people under age 60 who are eligible due to disability, or who otherwise do not receive their card automatically, may apply for a card at most public libraries and senior centers.

If you have questions, see goldenbuckeye.com or call (800) 422-1976.

For information about becoming a Medicaid provider, contact the Ohio Department of Aging's Provider Enrollment Office at (614) 779-0248 or your local area agency on aging.

You can file a charge with the Ohio Civil Rights Commission. For more information, call (888) 278-7101.

Visit Healthy U Ohio to learn how to take charge of your health. You can also call 1-866-243-5678 to find services where you live.

Call 1-866-243-5678 to be connected to the area agency on aging serving your community, or check the Department of Aging website to find out more about volunteering.

You can volunteer to be Long-term Care Ombudsman. Contact the Long-term Care Ombudsman Program at (800) 282-1206.

Call 1-866-243-5678 to be connected to the area agency on aging serving your community.

Call (866) 243-5678 to be connected to the area agency on aging serving your community.

Call (866) 243-5678 to be connected to the area agency on aging serving your community.

Call (866) 243-5678 to be connected to the area agency on aging serving your community. Contact your county Department of Job and Family Services to see if you qualify for the Kinship Care Incentive Program.

For questions about Social Security, contact the Social Security Administration.

Contact the Long-term Care Ombudsman Program at (800) 282-1206.

To find businesses that take the Golden Buckeye Card, go to GoldenBuckeye.com or call (800) 422-1976.

Contact the Long-term Care Ombudsman Program at (800) 282-1206.

Contact the Long-term Care Ombudsman Program at (800) 282-1206.

Contact the Long-term Care Ombudsman Program at (800) 282-1206.

Use the Long-Term Care Consumer Guide to search for assisted living, nursing homes, supportive living, and residential treatment facilities near you. Includes results of the resident's survey.

You can also contact the Long-term Care Ombudsman Program at (800) 282-1206 for help finding services near you.

If you need help deciding whether your or a loved one needs assistance at home or in another setting, please contact your Area Agency on Aging for a free, personalized assessment.

Call 1-866-243-5678 to be connected to the area agency on aging serving your community.

If you are over 60, you can contact the Pro Seniors Legal Hotline. Pro Seniors provides free legal information and advice to all residents of Ohio age 60 or older. Call (800) 488-6070.

Contact the Long-term Care Ombudsman Program at (800) 282-1206.

Contact the Long-term Care Ombudsman Program at (800) 282-1206.

Adult protective services help vulnerable adults age 60 and older who are in danger of harm, are unable to protect themselves, and may have no one to assist them.

Any concerned citizen should report suspected situations of elder abuse, neglect, or exploitation by calling 1-855-OHIO-APS (855-644-6277).

The name of the person reporting suspected abuse is always kept confidential; however, anonymous reports are also accepted.

Check to see if you qualify for the Home Energy Assistance Program (HEAP) or Percentage of Income Payment Plan Plus (PIPP) programs.

You can also call (866) 243-5678 to be connected to the area agency on aging serving your community to see if there are any local programs available to you.

Check to see if you qualify for the Home Energy Assistance Program (HEAP) or Percentage of Income Payment Plan Plus (PIPP) programs.

You can also call (866)-243-5678 to be connected to the area agency on aging serving your community to see if there are any local programs available to you.

For general information or questions about utility services, contact the Office of the Ohio Consumers' Counsel (OCC) at occ@occ.ohio.gov or (877) 742-5622.

For complaints related to either submetering or basic wireline phone service, contact OCC.

For complaints related to other utility issues, contact the Public Utilities Commission of Ohio (PUCO) by email or (800) 686-7826.

Contact your area agency on aging or local senior center for information on nutrition program services in your area.

The Ohio Department of Health's Medicare Balance Billing Program works to protect Medicare beneficiaries from being billed by health care practitioners for amounts beyond those approved by Medicare. The program investigates complaints and takes action against those practitioners who violate the law.

For more information, contact the Medicare Balance Billing information line is (800) 899-7127.

Call (866) 243-5678 to be connected to the area agency on aging serving your community.

You can request a Homebound ID packet from the Bureau of Motor Vehicles by phone, email or live chat.