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Consumers' Counsel
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Consumers' Counsel
Represents consumers in Ohio's 4.5 million households regarding their electric, natural gas, telephone, and water services from investor-owned utilities.

The mission of the Office of the Ohio Consumers' Counsel (OCC) is to advocate for Ohio's residential utility consumers through representation and education in a variety of forums. To fulfill this mission, the OCC represents consumers in cases before state and federal regulatory agencies and courts including the Public Utilities Commission of Ohio (PUCO), the Federal Energy Regulatory Commission (FERC), and the Supreme Court of Ohio, among others.

The Consumers' Counsel's federal efforts include involvement with the Regional Transmission Organization (RTO) where Ohioans are impacted by the decisions regarding energy and capacity markets and by the cost of electricity transmission. OCC's accomplishments in cases (including when working with others) have resulted in significant financial savings for residential consumers and at times for all utility customers, including business customers. The OCC also educates consumers about utility issues that affect them.

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Get in touch


65 E. State St., 7th Floor, Columbus, OH 43215
Phone: (614) 466-8574
Ohio Relay Service: 711

Business hours are 8 a.m. to 5 p.m. weekdays