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Customer Experience
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Customer Experience

Ensuring that state resources and information are easily accessible to every Ohioan.

Ohioans expect their digital interactions with state government to be simple, streamlined, and secure. The InnovateOhio Platform establishes a single state-wide identity, creating the fabric for an intuitive, personalized experience and a streamlined journey for users interacting with state systems.

Learn more about user experience

Learn more about digital identity